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Repair center management

From check-in to pickup, everything is recorded: the fault, the technician, the parts and the invoice. No part leaves stock without being accounted for.

Repairs — Touch It ERP

A ticket for every device

Record the customer, device, IMEI, fault and estimate, and print a drop-off receipt. Status moves from received to in progress to ready for pickup.

The repair store

A spare part is issued from stock to the "repair store" against the ticket, so stock goes down while its value stays tracked until pickup. If a part isn't used, it goes back to stock.

One invoice for labor and parts

At pickup the invoice combines labor and every part, for example 300 for labor and 500 for a motor makes 800. Labor goes to repair revenue under the technician's name.

What you can do

  • Check-in tickets with IMEI
  • Status for every device
  • Parts to the repair store
  • Labor and parts invoice
  • Revenue per technician
  • Printed drop-off receipt

Frequently asked questions

What about parts issued but not used?

Return them to stock from the ticket with one click and the entry is reversed.

Can I see what each technician earned?

Yes. The technicians report shows labor revenue per technician for the period.

Does it work for devices other than phones?

Yes, any device: laptops, screens, appliances. The IMEI is optional.

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